PSCX Edge / Module
Design Insurance
Your communications design, protected and recoverable.
What it does
Preserve. Detect. Recover.
Preserve the approved design
Maintain a recoverable reference of your intended configuration.
Detect unwanted changes
Identify accidental, unauthorized, or high-risk configuration changes.
Recover with confidence
Give your team a trusted blueprint for rebuilding after disruption.
Protected configurationIllustrative example
LIVE ENVIRONMENT
Unified CommunicationsUsers · call routing
Contact CenterQueues · flows
APPROVED BASELINE
Protected restore pointApproved configuration snapshot
SavedPoint-in-time recovery
Change detectedCall-routing policy differs from the approved baseline
Illustrative examples
Configuration risks and recovery
| What can change | How Design Insurance helps |
|---|---|
| Accidental editsAn incorrect adjustment disrupts incoming call routing. | Use the preserved configuration to review the change and restore the intended routing, without rebuilding the design from memory. |
| Unauthorized accessA current or former employee makes an unapproved configuration change. | Identify the unwanted change against the approved design and use the preserved configuration as a reference for recovery. |
| Unwanted automationA rogue agent alters the intended configuration. | Give your team a trusted restore point to review the altered settings and recover the intended design. |
Your communications platforms run the conversations. PSCX Edge runs the environment.
For inquiries: edge@pscx.ai